Description
Product information:
Material: Oxford cloth plastic steel wire
Product category: cat litter hammock
Item: Cat hammock
Specifications: Upgraded bag-khaki, upgraded bag-Wuyu blue, upgraded bag-Muchen purple, normal boxed-khaki
Size: 68D upgrade Oxford cloth
Applicable gift-giving occasions: pet supplies
Size Information:
Length 55CM, width 35CM, thickness 2.5CM, rope length 56CM
Shipping Countries: Egypt
Ready to ship in 1-3 business days
Shipping Policy
Applicable Countries
This shipping policy applies to deliveries within Egypt (EG) only.
Handling Time
All orders are processed and prepared for shipping within 1 to 3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Transit Time
Once your order has been shipped, it will typically take 3 business days to reach its destination.
Total Delivery Time
From the time you place your order until delivery, the estimated time frame is 1 to 6 business days.
Shipping Costs
Free Shipping is available for all orders. There are no additional fees for shipping within Egypt.
Currency
All prices and transactions are in USD ($).
Additional Information
In rare cases, unforeseen circumstances (e.g., weather delays or logistical issues) may extend delivery times slightly.
If your order has not arrived within the expected delivery window, please contact us for assistance.
Refund Policy
Return Policy for Somha Store
At Somha Store, we value your satisfaction and strive to provide a seamless shopping experience. Our return policy is based on the overarching guidelines of FangearNation to ensure consistency and transparency.
1. Return Period
We offer a 30-day return window, starting from the date the product is delivered.
Items must be returned in their original condition, unused, and with all original packaging, accessories, and proof of purchase.
2. Non-Returnable Items
The following items are not eligible for returns:
Items that have been opened or used (unless defective upon delivery).
Perishable goods such as food and beverages.
Personal care items, such as cosmetics or intimate apparel, if opened.
Custom-made or personalized items.
3. How to Request a Return
If you wish to return a product, please follow these steps:
Contact our customer support team via:
Email: mohammad694khaled@outlook.com
Phone: +20 123465819
Provide the order details and the reason for the return.
Our team will review your request and provide further instructions to facilitate the process.
4. Refund Policy
Once your return is approved and the item is received in its original condition, we will process your refund within 7-14 business days.
Refunds will be issued to the original payment method.
If the return is due to a change of mind, you will be responsible for the return shipping costs.
For defective or incorrect items, Somha Store will cover the return shipping costs.
5. Defective or Incorrect Items
If you receive a defective or incorrect product:
Contact us immediately and provide supporting evidence, such as photos or videos.
We will review your claim and work to resolve the issue promptly.
You will not be responsible for any return shipping fees in such cases.
6. Store Responsibilities
We are committed to responding to all return requests within 48 hours of receiving them.
We ensure that all product descriptions and details are accurate to avoid discrepancies.
7. Need Assistance?
For any questions or concerns about our return policy, feel free to reach out to us:
Email: mohammad694khaled@outlook.com
Phone: +20 123465819
Address: Tanta Qism 2, Tanta, Gharbia Governorate 31511
Vendor Information
- Store Name: somha
- Vendor: somha
-
Address:
Tanta Qism 2
Tanta
Gharbia
31511 - No ratings found yet!
1. Return Period
We offer a 30-day return window, starting from the date the product is delivered.
Items must be returned in their original condition, unused, and with all original packaging, accessories, and proof of purchase.
2. Non-Returnable Items
The following items are not eligible for returns:
Items that have been opened or used (unless defective upon delivery).
Perishable goods such as food and beverages.
Personal care items, such as cosmetics or intimate apparel, if opened.
Custom-made or personalized items.
3. How to Request a Return
If you wish to return a product, please follow these steps:
Contact our customer support team via:
Email: mohammad694khaled@outlook.com
Phone: +20 123465819
Provide the order details and the reason for the return.
Our team will review your request and provide further instructions to facilitate the process.
4. Refund Policy
Once your return is approved and the item is received in its original condition, we will process your refund within 7-14 business days.
Refunds will be issued to the original payment method.
If the return is due to a change of mind, you will be responsible for the return shipping costs.
For defective or incorrect items, Somha Store will cover the return shipping costs.
5. Defective or Incorrect Items
If you receive a defective or incorrect product:
Contact us immediately and provide supporting evidence, such as photos or videos.
We will review your claim and work to resolve the issue promptly.
You will not be responsible for any return shipping fees in such cases.
6. Store Responsibilities
We are committed to responding to all return requests within 48 hours of receiving them.
We ensure that all product descriptions and details are accurate to avoid discrepancies.
7. Need Assistance?
For any questions or concerns about our return policy, feel free to reach out to us:
Email: mohammad694khaled@outlook.com
Phone: +20 123465819
Address: Tanta Qism 2, Tanta, Gharbia Governorate 31511
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